If the software you need isn’t already pre-installed, you can request installation by opening a Software request with the GSA IT Service Desk. Meow is a virtual Cat pet who walks on your screen while you're browsing the web. Select Open Citrix Workspace Launcher and then click open. Eventually the screen will show a pop-up for Box. Download the Citrix Online Launcher file in Chrome 1. A good starting point to troubleshooting this would be to check out the Event Viewer. Click “I agree” and then “Download” to start the download and Installation. , Modified: A list containing the majority of Citrix Workspace app for Mac (formerly Receiver for Mac) support articles collated to make this page a one stop place for you to search for and find information regarding any issues you have Go back to the Safari browser page and click 'Continue'. Click OK to confirm the association with the Citrix Connection Manager. When the Citrix Workspace App is activated, icons for your Favorite Apps are placed into your Start Menu in Windows, along with your locally installed applications or in your User folder in Mac OS X.